Privacy Policy

1. Introduction

SalesMee ("we," "our," or "us") is a communication and management platform that connects businesses with their clients through real-time chat, orders, bookings, and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using SalesMee, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Business accounts: Business name, email address, phone number, business type, logo, and physical address.
• Client accounts: Name, email address, phone number.

2.2 Social Login Information

Google Sign-In: When you sign in with Google, we collect your Google profile name, email address, and profile picture. We also receive a unique Google user ID used for authentication.

Facebook Login: When you sign in with Facebook, we collect your public Facebook profile (name, profile picture, age range) and email address. We also receive a unique Facebook user ID used for authentication.

2.3 Communications Data

All messages, orders, bookings, and other communications sent through the platform are stored on our servers to facilitate the service. This includes message content, timestamps, attachments, and delivery/booking details.

2.4 Payment Information

We collect payment information necessary to process transactions, including order amounts, booking fees, and payment status. Payment card details are processed by third-party payment processors and are not stored on our servers.

2.5 Usage and Device Data

We automatically collect certain information when you visit or use our services, including your IP address, browser type, operating system, referring URLs, device identifiers, and pages visited.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our platform and services
• To facilitate communication between businesses and their clients
• To process and manage orders, bookings, and payments
• To authenticate users via email OTP, Google Sign-In, and Facebook Login
• To send notifications, updates, and service-related communications
• To detect, prevent, and address technical issues and fraudulent activity
• To comply with legal obligations

4. Google Advertising (AdSense / Ads)

We use Google Ads and may use Google AdSense to display advertisements on our platform. Google uses cookies and similar tracking technologies to serve personalized ads based on your visits to our site and other websites across the internet.

You can learn more about how Google uses data collected through its advertising services at Google's Privacy & Terms site.

You can opt out of personalized advertising by visiting Google Ad Settings.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With connected businesses or clients: When you use the platform, businesses and clients you are connected with can see your profile information, messages, orders, and booking details necessary for the service.
• With service providers: We may share information with third-party vendors who provide services such as hosting, analytics, payment processing, and customer support.
• With Google and Facebook: For authentication purposes, data is shared with Google and Facebook in accordance with their respective privacy policies.
• For legal reasons: We may disclose information if required to do so by law or in response to valid legal requests by public authorities.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and improve your experience. See our Cookie Policy for detailed information about the types of cookies we use and your choices regarding them.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you request deletion of your account, we will delete your personal information within 30 days, except where retention is required by law.

8. Your Rights (GDPR / CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to certain exceptions).
• Portability: Request a copy of your data in a structured, machine-readable format.
• Withdrawal of consent: Withdraw consent at any time where we rely on consent to process your data.
• Opt-out of advertising: Opt out of personalized advertising via Google Ad Settings.

To exercise any of these rights, please contact us at the email address below.

9. Data Security

We implement reasonable security measures to protect your personal information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure.

10. Children's Privacy

Our services are not directed to individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@salesmee.com

To request data deletion, visit our User Deletion page.